Heineken Virtual Keg Training

Follow the steps below

Step 1

Connect the red Gas Line to the Keg Coupler

Step 2

Connect the yellow Beer Line to the Keg Coupler

Step 3

Attach the Keg Coupler to the Beer Keg

Step 4

Activate Beer Keg Handle

Step 5

Open Gas Cylinder Valves

Step 6

Set Gas Pressure Setting

Step 7

Open Shut Off Valve

Step 8

Pour Heineken^® Beer

Welcome to the Virtual Keg Trainer tool.

An interactive way to learn how to hook up a keg of beer and pour a perfect Heineken^®.
Click each station in our virtual keg room in the right order so you can enjoy a perfectly poured Heineken^® in the end. Have Fun!

Drag items when you see the cursor. Click items when you see the cursor.

Start

You are a few steps ahead, take another look at our virtual keg room to determine the next step.

If you open the gas cylinder now, you risk to expose yourself & others to Carbon Dioxide gas with potentially deadly consequences to be dispersed onto the atmosphere.

Remember, Safety First!

You are a few steps ahead, take another look at our virtual keg room to determine the next step.

There is currently no CO² supply going to the secondary regulator.

You have a few steps to complete before you are ready to pour your beer.

There is no CO² pressure and the Beer Line isn't hooked up.

Back

Sorry, you failed to complete an important step:

If you engaged the keg coupler onto the keg without properly hooking up the beer line, you would be showered with beer or you would expose yourself & others to a dangerous CO² leak if the gas line was not properly hooked up.

Back

Nice Work!

Step 1 is complete. Click below to continue to the next step

Continue

Hook up the gas (red) and beer line (yellow) to the keg coupler, then engage the keg coupler onto the keg.

Continue

Step 4

Click the blue Keg Coupler Handle until it connects to the Heineken^® Beer Keg

Start

Well Done.

You now have hooked up the gas and beer line to the keg coupler and properly engaged the keg coupler onto the keg without getting a beer shower .

Continue

You have a step or two to complete first.

There is no CO² being supplied to the Shut Off Valve.

Back

Step 2

Open the Gas Cylinder Valve first, and then the Regulator Valve to send CO² to the Secondary Regulator

Start

Well Done.

You safely opened the primary CO² regulator designed to decrease the CO²'s cylinder high pressure to a lower, more usable pressure.

Continue

Watch the 2 pressure gauges when opening the 2 valves to indicate you safely opened the primary CO² regulator.

Continue

Step 3

Click the arrows to adjust the Gas Pressure at the secondary Regulator

Start

Good Job

Your CO² pressure is set for the perfect pour at 13psi.

Continue

Your CO² pressure is too low. Your beer will pour too slow and be flat!

Adjust Pressure

Your CO² pressure is too high. Your beer will pour too fast and have too much foam!

Adjust Pressure

We now have to set the correct pressure to balance the draft system to allow for a perfect pour.

Direct draw systems at 38°F usually operate at a pressure of 12 to 14LBS. Try to pour a perfect beer when you apply lower or higher pressure to see what would happen.

Continue

The pressure you applied seems to be too low. Let's give it another try!

Low pressure will allow for CO² to escape from the beer and in turn will cause the beer to become flat. Nobody wants to drink a flat beer right?

Back

The pressure you applied seems to be too high. Let's give it another try!

Too much pressure will over-carbonate the beer and cause foaming issues when pouring beer, resulting in significant keg yield reductions.

Back

Congratulations!

You have successfully hooked up a virtual keg and achieved a perfect pour! Enjoy

With an ideal temperature of 36-38°F, a direct draw draft system operates best within a pressure range of 12-14 LBS of CO².

Start Over

Continue

Pour Beer

Thank you.

We hope this virtual play provided you with some insights on how beer makes it from the keg to the glass.

Tips for a perfect pour

Ideal flow rate is 2oz per second

In a system where temperature, applied pressure and resistance are in balance, a flow rate of 2 ounces per second, or 1 gallon per minute will be achieved. Filling a 16 oz glass of beer should take approx. 8 seconds.

Flow rate is less than 2oz./sec:

Gas in beer escapes, turns into flat beer
Pressure in the keg is too low

Gently increase pressure setting*

Flow rate is greater than 2oz./sec:

Gas is forced into the beer, turns wild when you pour
Pressure in the keg is too high

Gently decrease pressure setting*

Contact your gas supplier, distributor or a certified installer if needed.

Always use beer-clean glass

Probably one of the most important factors in serving quality draft beers is the handling of glassware. Dirty or greasy glassware can alter the flavor and aroma of the beer. It is very important to use the right chemicals with the right concentration levels when cleaning your glassware either manually or mechanically.

A sign of a perfectly cleaned glass shows the lace ring the beer leaves behind .

Compartment bar sinks:

Water conditioner
Beer cleaner
Sanitizer

Dedicated Glass Washer:

Water conditioner
Beer cleaner
Sanitizer

Glass Rinser:

Final rinse
Cooling the glass
Reduce friction

Make sure beer served is 36-38°F

The recommended temperature for storing and dispensing draft beer is 36-38°F.

When kegs are delivered, they should be given the time to settle in the cooler for 24 hours. Avoid serving beer from a keg that is 40°F or warmer. Warm beer will create a lot of foam and will significantly reduce your profits!

It takes approximately 4 hours for a keg of beer to warm up from 38° to 48°F while it can take over 10 hours to cool a keg from 48° to 38°F.

Preventing temperature changes:

Monitor the temperature in your keg cooler and beer coming out of the faucet
Properly maintain your refrigeration system
Place kegs as far as possible away from the cooler door
Place air strips at the door to keep cold air in the cooler

Contact your distributor or a certified installer if needed.

Use the right gas or gas mix

There are two types of gases, make sure to use the right gas source to support the draft system.

Direct draw system:

Use 100% CO²
Minimum amount of pressure needed to transport beer from keg to tap

Long draw system:

Increased resistance to transport the beer
Requires more pressure
Mixed gas 70/30 (preferred) or 60/40

The CO² maintains the beer's carbonation and Nitrogen provides the extra push to transport the beer from keg to tap in long draw systems.

Contact your gas supplier, distributor or a certified installer if needed.

Clean beer lines every 2 weeks

Two methods are used to clean beer lines; static and mechanical cleaning. Mechanical cleaning is 80 times more effective than static cleaning.

Contact distributor or a certified installer if needed.

Click any tip for details.

Steps for a perfect pour

Start Over